AMANDA SAYERS
STRATEGY & INNOVATION DESIGNER




BEFORE
AFTER
LEGO FRIENDS
2018 UPDATE
REBRANDING
2015 - 2017
For half a year I took a break from building to work on a big research & design project exploring ways to update the LEGO Friends brand for our 2018 launch. We conducted A LOT of research to understand the LEGO barriers non-user girls and their moms face to make updates to the brand messaging, characters, tone of voice, styling, and setting, and content.
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Scroll through to see some of these side-by-side updates for yourself!
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details.
Team
Brief
Our brief was only three words…boost LEGO Friends. We eventually honed it down to “identify recruitment opportunities for the non-LEGO girl with LEGO Friends in 2018.”
Amanda Sayers
LEGO Friends Design & Marketing team
LEGO Girls Front-End (Lillie, Fatema, Sanne, Andreas, Marta & Inger-Lise)
LEGO Global Insights
Creative Marketing Agency
Gravity Consulting (Munich)
My Role
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Learn EVERYTHING about our competitors by analyzing their characters and products
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Create a simple visual style guide for all the downstream departments with the updated changes
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Re-position Heartlake city’s personality and visual appearance.
process.

​01 Research​
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SO MUCH! See below...
Learnings
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Brand updates are a fine line between bringing newness while respecting the core of the brand
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External agencies bring fresh eyes to a project you are waist deep in
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Brand handovers get muddled across departments when information isn’t easy and visual (…not everyone will read the mountains of research books you create)

​02 Define​
Streamlined opportunities based on the main purchase and play barriers

​03 Ideate​
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Co-created
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Pinterest boarded
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Illustrated & photoshopped

​04 Prototype & Test​
Kids tested in the US & Europe to see the girls reactions to the characters, settings & product updates
research.
1
Brand Analysis
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GOAL
Define opportunities to strengthen and clarify the brand
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METHOD
Brand intention vs. reality
Perception interviews
Brand personality analysis
2
Consumer Research
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GOAL
Understand her needs and motivations and expectations
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METHOD
Quantitative statistics
Qualitative interviews
Ethnographic research (US & France)
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3
Competitor Study
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GOAL
Learn what is & isn't working for girls in their brand of choice
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METHOD
Competitor mapping
Character analysis
Friendship study (Gravity)
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